http://www.aquaticglassel.com https://www.aquaticglassel.com
Moderustic Aquatic Glassel Fireplace Glass Rocks Propane Fireplaces

Ed@Moderustic.com 909 989 6129

Frequently Asked Questions

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General Questions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Moderustic Return Policy


* Returns must be made within 30 days of purchase with exceptions only by management.
* Returned products must be unused and/ or unmixed.
* Returned products must be packaged well to avoid damage in transit, OR YOU WILL BE RESPONSIBLE FOR THE DAMAGE.
* Returned products that are damaged in transit will not be able to be refunded.
* Refunds will be made towards product cost only.
* Refunds will not be given for non-product labor costs (consulting fees, installation fees, labor, shipping etc.)
* Restock fees may apply depending on which items are being returned.
* Refunds are processed after customer’s review and acceptance of refunded amount.
* Refunds take approximately 1 week for processing less any customer delays.
* Any return must have a return authorization either verbally or in writing by the management and this will be noted.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ed@Moderustic.com 909 989 6129

9467 9th street Unit D

Rancho Cucamonga, California 91730
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Moderustic Aquatic Glassel Fireplace Glass Rocks Propane Fireplaces